Privacy Policy

We all hate to hand over private information and eveb more so over the Internet. However in order for us to run our business and provide you with your goods, we will need to collect some data from you. The purpose of this statement is to explain to you what personal information we may collect and how we may use it.

 

Collected Information

You can freely visit and browse this website anonymously.

 

When registering an account with us, we’ll request information that we require for the transaction.

 

If ordering or registering, we will ask you to complete a form with relevant details. We will ask you for a name, email address, postal address and telephone number and a password. We keep a record of the delivery address(es) for your orders and a telephone number should we need to contact you regarding an order. We will not use your telephone number for sales purposes. Our system also keeps details of your product selections.

 

We collect anonymous statistical analysis of website usage, which we use to improve our service to you. This does not collect any personal information. For more information on what is collected, visit the Google Analytics webpage.

 

What do you do with my information?

Personal data collected during the purchasing process is only used by us and our service providers to ensure we can complete your order correctly.

 

Process Transactions

Your information is used to complete your transactions on the website and is used for processing your order, tracking deliveries and delivering any product you’ve purchased. All transactions are protected via SSL (Secure Sockets Layer), which protects your details against unauthorised access. We do not store credit card details nor do we share customer details with any 3rd parties.

 

Enhance the website experience

We want to offer a slick and functional website to our customers. With your information we can pinpoint which areas need improving and which areas you like. Feedback on the website is greatly appreciated, no matter how insignificant it may seem.

 

Enhance the customer service

Bad customer service isn’t just bad for a business it’s bad for customers too. We don’t want to offer a poor service. Your information will help us effectively deal with queries and respond to your support needs. Again, we really appreciate feedback in this department.

 

Newsletter service

If you agree to the newsletter service, in the future we may periodically send out newsletters with information relating to Selby Soft Furnishings and any new items up for sale. We understand if you no longer wish to receive newsletters from us. If you wish for these emails to stop, you can follow the unsubscribe links within the emails. Alternatively you can uncheck the newsletter option by logging into your account with us and following the link in the Newsletter option.

 

Credit card details

We use PayPal as our payment gateway. Paypal is secured using industry-leading technology (such as SSL) to keep your information safe.

 

PayPal automatically encrypts confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

 

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

 

Do you use Cookies?

Yes. Cookies are used to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option.  They are also used after you have logged on as part of that process.  You can turn off cookies within your browser by going to "Tools/Internet Options/Privacy" and selecting to block cookies.  If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

 

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who are required to assist us in conducting our business. These parties are required to agree to keep this information confidential.

 

Your personal information will not be disclosed for outside marketing purposes.

 

In the unlikely event, we may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

Control over your information

All users of our site may make changes to their information at anytime by logging into their Account panel and going to the 'Edit Profile' page.

 

Terms & conditions

Please also visit our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website: Terms and Conditions.

 

Your consent

By using our site, you consent to this privacy policy.

 

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the privacy policy modification date below.

This policy was last modified on 02 March 2012.

 

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information on our contact page